Privacy Policy

Last Updated: May 09, 2025

At SENC ESPORTS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Register for an account
  • Create or modify your profile
  • Create or join a team
  • Register for or organize tournaments
  • Communicate with us
  • Subscribe to our newsletter

The types of information we may collect include:

  • Personal identifiers (name, email address, username)
  • Profile information (profile picture, bio)
  • Game-related information (game IDs, team affiliations)
  • Communications you send to us
  • Payment information (if applicable)

We also automatically collect certain information when you visit, use or navigate our platform. This information may include:

  • Device and usage information (IP address, browser and device characteristics)
  • Location information
  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our platform
  • Create and manage your account
  • Process tournament registrations and team formations
  • Communicate with you about tournaments, teams, and platform updates
  • Respond to your inquiries and support requests
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activity
  • Comply with our legal obligations

3. Sharing Your Information

We may share information in the following situations:

  • With Other Users: When you participate in tournaments or join teams, certain information (such as your username, profile picture, and game statistics) may be visible to other users.
  • With Service Providers: We may share information with third-party vendors who provide services on our behalf, such as hosting, data analysis, payment processing, and customer service.
  • For Legal Reasons: We may disclose information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
  • With Your Consent: We may share information with your consent or at your direction.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request that we correct or update your personal information
  • The right to request that we delete your personal information
  • The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Websites

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.

Help Center - SENC ESPORTS

Help Center

FAQs

Find answers to commonly asked questions about our platform.

View FAQs
Guides

Step-by-step guides to help you navigate our platform.

View Guides
Support Tickets

Need personalized help? Submit a support ticket.

Submit Ticket
Popular Guides
Tournament Participation

Learn how to register, check-in, and compete in tournaments.

Read guide
Team Management

How to create, join, and manage your esports team.

Read guide
Account Settings

Managing your profile, security, and notification preferences.

Read guide
Organizing Tournaments

How to create and manage your own tournaments.

Read guide
Submit a Support Ticket

You need to log in to submit a support ticket.